Terms of Service

Effective and last updated: August 10, 2026

These Terms of Service govern access to CreekFleet’s fleet-management platform, websites, dashboards, applications, and related services. By creating an account, accepting an invitation, or using CreekFleet, you agree to these Terms.

1. Accounts and authorized users

You must provide accurate information, protect your login credentials, and promptly notify CreekFleet of suspected unauthorized access. Company administrators are responsible for the users, roles, permissions, vehicles, and data managed under their organization’s account.

2. Platform services

CreekFleet may provide reservations, vehicle records, maintenance scheduling, compliance reminders, payments, reports, hardware connections, location services, alerts, and related fleet tools. Features may depend on the selected plan, supported hardware, third-party integrations, connectivity, and configuration.

3. GPS, telematics, and driver notice

You are responsible for obtaining all notices, permissions, and consents required before tracking a vehicle, driver, employee, contractor, or customer. You must use location, speed, geofence, and telematics data only for lawful fleet-management purposes and must not use the platform for unlawful surveillance.

4. Acceptable use

• Do not violate any law, privacy right, intellectual-property right, or contractual obligation.
• Do not attempt to bypass security, access another organization’s data, disrupt the service, or introduce malicious code.
• Do not submit false, fraudulent, harmful, or unauthorized information.
• Do not resell or reverse engineer the platform unless CreekFleet has agreed in writing.

5. Customer data

You retain ownership of information you submit. You grant CreekFleet permission to host, process, transmit, back up, and display that information as needed to provide, secure, support, and improve the services. You are responsible for the legality, accuracy, and retention requirements of your data.

6. Subscriptions, billing, and taxes

Paid plans are billed according to the order, checkout page, or service agreement accepted by the customer. Unless stated otherwise, fees are non-refundable after a billing period begins. You are responsible for applicable taxes and for keeping billing information current. CreekFleet may suspend paid features for overdue amounts after reasonable notice.

7. Third-party services and hardware

Integrations, payment providers, mapping services, GPS devices, cellular networks, and other third-party products are governed by their own terms. CreekFleet is not responsible for outages, inaccuracies, or changes controlled by those providers.

8. Service availability and changes

We work to keep CreekFleet reliable, but uninterrupted or error-free operation is not guaranteed. We may maintain, modify, add, discontinue, or limit features when reasonably necessary for security, legal compliance, performance, or product development.

9. Intellectual property

CreekFleet and its licensors own the platform, design, software, trademarks, documentation, and related materials, excluding customer data. These Terms grant only a limited, non-exclusive, non-transferable right to use the service during the applicable subscription.

10. Disclaimers and limitation of liability

The services are provided on an “as available” basis to the extent permitted by law. CreekFleet is a fleet-management tool and does not replace safe driving, vehicle inspections, legal compliance, insurance, professional maintenance, or human judgment. To the maximum extent permitted by law, CreekFleet will not be liable for indirect, incidental, special, consequential, or punitive damages, lost profits, or loss of data. CreekFleet’s aggregate liability arising from the services will not exceed fees paid for the affected services during the 12 months before the event giving rise to the claim.

11. Suspension and termination

You may stop using the services at any time, subject to billing commitments. CreekFleet may suspend or terminate access for material breach, nonpayment, fraud, security risk, unlawful activity, or harm to the platform or others. Provisions that by their nature should survive termination will remain effective.

12. Governing law and disputes

These Terms are governed by the laws of Colorado, without regard to conflict-of-law principles. Before filing a claim, each party agrees to make a good-faith effort to resolve the issue by contacting the other party.

13. Changes to these Terms

We may update these Terms. Material changes will be communicated through the platform, email, or an updated effective date. Continued use after the effective date constitutes acceptance of the revised Terms.